Terms & Conditions

Introduction

Welcome to Ethnic9. These Terms & Conditions ("Terms") govern your use of our website, www.Ethnic9.com ("Platform"), and the purchase of our premium ethnic wear collections. The brand Ethnic9 is owned and operated by [Insert Legal Entity Name]. Throughout these Terms, the words "we," "us," and "our" refer to Ethnic9. By accessing our site, browsing our collections, or engaging in online shopping, you agree to be bound by these Terms, including our Privacy Policy and any other guidelines referenced herein.

We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review this page periodically for updates.

Eligibility

To use the Ethnic9 platform, you must be at least 18 years of age and capable of entering into a legally binding contract under the Indian Contract Act, 1872. If you are a minor (under 18), you may only use this website under the direct supervision of a parent or legal guardian who agrees to be bound by these Terms. Ethnic9 reserves the right to terminate access if it is discovered that a user is ineligible to contract.

Products & Services

Ethnic9 specializes in high-quality ethnic wear, including artisanal sarees, lehengas, and contemporary traditional clothing.

Product Accuracy: While we strive for precision, we do not warrant that product descriptions or images are 100% error-free.
Color Disclaimer: Please note that the colors of garments seen on your screen may vary slightly from the actual product due to photographic lighting sources or individual monitor settings.
Handcrafted Nature: Many Ethnic9 products are handwoven. Slight irregularities in weave or embroidery are characteristic of authentic craftsmanship and are not considered defects.

Pricing & Payments

All prices on Ethnic9 are subject to change without notice.

Domestic Orders: Prices for orders within India are typically inclusive of GST unless stated otherwise.
Payment Methods: We accept secure payments via credit/debit cards, net banking, UPI, and authorized digital wallets.
Security: Ethnic9 does not store sensitive financial data on its servers. All transactions are processed through encrypted SSL (Secure Socket Layer) protocols via our authorized payment partners.

Shipping & Delivery

Ethnic9 offers both domestic and international shipping.

Delivery Estimates: While we aim for prompt delivery, all timelines are estimates. We are not liable for delays caused by logistics partners or Force Majeure events.
Customs & Duties: For international orders, any import duties, taxes, or customs clearance charges levied by the destination country are the sole responsibility of the customer.
Transit Insurance: All Ethnic9 shipments are insured until they reach your doorstep to ensure a safe online shopping experience.

Returns, Refunds & Exchanges

At Ethnic9, we stand by the quality of our fashion website.

Window: Return or exchange requests must be initiated within 7 days of delivery.
Condition: Items must be unused, unworn, and returned in original packaging with all Ethnic9 tags intact.
Mandatory Video: A full, unedited unboxing video is mandatory to claim a refund for damaged or missing items.
Non-Returnable Items: Customized garments, blouse stitching, or products marked as "Final Sale" are not eligible for return or exchange.

User Responsibilities

You agree to provide true, accurate, and current information when creating an account on Ethnic9. You are responsible for maintaining the confidentiality of your account credentials. You are prohibited from using the Ethnic9 platform for any unlawful purpose, including the transmission of malicious software or the unauthorized collection of data (scraping).

Intellectual Property

All content on this fashion website, including but not limited to the Ethnic9 logo, textile designs, images, and text, is the exclusive property of Ethnic9 or its licensors. You may not reproduce, distribute, or exploit any material for commercial purposes without our express written consent.

Limitation of Liability

To the maximum extent permitted by law, Ethnic9 shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or platform. Our total liability for any claim shall not exceed the amount paid for the specific product in question.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of your use of Ethnic9 shall be subject to the exclusive jurisdiction of the courts at [Insert City, e.g., Bangalore or New Delhi].

Contact Information

For questions regarding these Terms or any customer service inquiries, please contact the Ethnic9 team: