privacy Policy


I. Introduction

At Ethnic9 ("we," "us," or "our"), we value the trust you place in us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website. By using our Services, you consent to the practices described in this notice.

II. Information We Collect

We gather various types of information to provide you with a seamless shopping experience:

  • Information You Provide: When you register, place an order, or contact support, we collect your name, email address, phone number, shipping/billing address, and payment confirmation details.

  • Automatic Information: When you navigate Ethnic9, we automatically collect "Usage Data" through cookies and pixels, including your IP address, browser type, and interaction with our web pages.

  • Payment Security: All payment information is processed via highly secure, encrypted third-party gateways. Ethnic9 does not store your credit/debit card details.

III. How We Use Your Information

We use your data to:

  1. Fulfill Orders: Process payments, arrange shipping, and provide order confirmations or invoices.

  2. Personalize Experience: Recommend products based on your browsing history and shopping preferences.

  3. Communication: Send updates regarding your order, promotional offers, and newsletters (if you have opted in).

  4. Security: Screen orders for potential risk or fraud to protect our customers and platform.


IV. Cookies & Tracking Technologies

Ethnic9 uses "Cookies" to recognize your browser, remember items in your shopping cart, and analyze website traffic. You can choose to disable cookies through your browser settings, though this may limit your ability to use certain features of our site.

V. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We share data only with trusted partners necessary to provide our services, such as:

  • Logistics and delivery partners for shipping your orders.

  • Payment processors to ensure secure transactions.

  • Analytics providers (e.g., Google Analytics) to help us understand how customers interact with the site.

VI. Your Rights & Choices

Depending on your location, you have the right to:

  • Access the personal information we hold about you.

  • Request the correction or deletion of your data.

  • Withdraw your consent for marketing communications at any time by clicking the "Unsubscribe" link in our emails.

VII. Data Retention & Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, tax, and regulatory requirements. We implement industry-standard technical safeguards (SSL encryption and firewalls) to protect your data.


VIII. Use by Minors

Ethnic9 does not knowingly collect information from children under the age of 18. If you are a minor, you may use our site only with the involvement of a parent or guardian.


IX. Grievance Officer

In accordance with the Information Technology Act and applicable laws, if you have any questions or grievances regarding your privacy, please contact our Grievance Officer:

  • Name: [Insert Name]

  • Email: support@ethnic9.com

  • Address: [Insert Registered Address]


X. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this page periodically for the latest information.