FAQ – Ethnic9

Frequently Asked Questions

We specialize in premium sarees. Every saree comes with a
complimentary unstitched blouse piece. A stitched, made-to-measure blouse is also
available for an additional ₹799.

By default, sarees come with an unstitched
blouse piece. If you'd like a ready-to-wear stitched blouse in your size, you can select that
option on the product page for an additional ₹799.

The stitched blouse is made-to-measure based on
your size, so it is non-returnable and non-refundable, except in case of a manufacturing
defect.

Sarees can be returned within 7 days of delivery, provided
they are unused, unwashed, and returned with original tags and packaging. Return shipping
is free — we cover the pickup cost. Read our full Return & Refund Policy for details.

we currently don't offer direct exchanges. If you'd like a
different size, color, or design, please return your original order for a refund and place a new
order

Orders are dispatched within 1–3 business days. Delivery
typically takes 5–9 business days across India (4–6 business days for metro cities).

Yes, orders above ₹1,499 qualify for free delivery. Orders below this
amount are charged a shipping fee at checkout.

Yes, COD is available with a ₹50 COD fee. A ₹99 advance is collected at the time of placing a COD order, which is non-refundable if the order is refused at delivery.

Once your order ships, you'll receive a tracking link via
email/SMS/WhatsApp. You can also check your order status by logging into your Ethnic9
account

We accept UPI, credit/debit cards, net
banking, and Cash on Delivery (COD), all through secure, encrypted payment gateways.

Yes, orders can be cancelled within 12 hours of placing them,
as long as they haven't already been shipped. Email info@ethnic9.com or WhatsApp +91
90232 51495 to request a cancellation.